Glas Tek - Your auto glass repair and replacement specialist

Free Valleywide Mobile Service

West Valley   623.476.8002
Central Phoenix   602.334.1964
East Valley   480.219.8859

Auto glass services for Phoenix, Arizona and surrounding areas.
insurance faq's         ::         auto glass faq's          ::          repair faq's
Frequently asked questionsAnswers to your questionsCan't find what your looking for? Give us a call and one of our knowlegable representatives will be happy to help!

Frequently Asked Questions

Get the FAQ's to all your Auto Glass Replacement, Windshield Repair, and Insurance Claim Questions!

Have a question? Let us help you! Here, you will be able to find the answers to the most frequently asked auto glass replacement and windshield repair questions. If you don’t find what you’re looking for, contact us directly and one of our knowledgeable Glas Tek representatives will be happy to assist!

Auto Glass FAQ’S     |      Repair FAQ’s         Insurance FAQ’s

Can I choose any auto glass repair shop to install my glass?
Yes. Per Arizona state law (ARS 20-469) you have the right to choose any auto glass repair facility for the repair of a loss relating to a motor vehicle glass.

Will you overcharge my insurance company?
No, we honor all insurance pricing; therefore there will be no additional out of pocket cost for you or your insurance company. In fact, we charge the same as your insurance companies "preferred" shop....But, you get all the perks.....Not your agent or insurance company. Additionally, we have contracts with most insurance companies therefore pricing is predetermined. Furthermore, those rates are normally covered during the call between you, your insurance company, and us; therefore, there are no hidden charges.


Will filing a auto glass claim affect my rates?

No. Arizona state law (ARS 20-263) states that a “no fault claim” for windshield replacement will not raise your rates. A broken glass caused by a flying rock or vandalism cannot be prevented; therefore has no relevance to your driving ability.

Do I need to contact my insurance agent or insurance company in advance?
No. We can help file the claim, obtain coverage verification, and schedule your appointment, all in just one call.

What if I don’t know if I have a deductible?
No problem. Give us a call and we will help you report the claim and obtain insurance coverage. It doesn’t hurt to ask, right? If you have a deductible, we will give you all your options and let you decide what the best option is for you. No obligations.

How long does an auto glass replacement take?
In most cases; a windshield, door glass, back glass, quarter glass, or vent glass can be completed within an hour. In some cases, it can take more time depending on the type of vehicle and past installation methods.

How soon can I get an appointment?
In most cases, we can schedule an appointment the same day or within 24 hours.


Do you offer a guarantee on your work?

Yes. We offer a nationwide lifetime warranty against manufacturers’ defects, workmanship, or leakage for as long as you own or lease your vehicle.

 

We accept all major insurance companies including:

Allstate, State Farm, American Family, Farmers, Geico, USAA, American Express, Hartford, Mercury, Esurance, AIG, Met Life, GMAC, Progressive, Prudential, Nationwide, Travelers, AAA, Encompass, and Liberty Mutual.

"By law, you have the RIGHT to choose your auto glass repair facility."

 

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